Frequently asked questions
Quick answers to the questions we get most.
Collections and choosing
What age groups can I shop?
Ages 3–5, 5–8, 7–10, 8–12 and 12+. These overlapping groups help with browsing; height, fit and model guidance determine the final choice.
What can I find besides bicycles?
Our categories also include scooters, children’s ride-on cars and baby walkers. Contact us for currently available models, photos and prices.
Is age enough to choose a bike?
Height and the ability to control the bike matter too. Share the rider’s age and height, use the size guide as a starting point and check the fit before purchasing.
Contact and visits
How do I contact ModyBike?
WhatsApp 01102637511, or call 01015120515. Ask us for directions before visiting.
What are the opening hours?
11 am to 11 pm. Contact us to confirm holiday hours.
How do I confirm a product’s price and availability?
Send the category and the rider’s age and height on WhatsApp. We will confirm photos, specifications, price and availability before ordering.
Delivery, repairs and warranty
Do you deliver?
Yes. Send your address on WhatsApp and we confirm the details and delivery time.
Do you repair bikes?
Yes, we repair all kinds of bikes.
What are the warranty terms?
Ask about the model’s warranty terms before confirming your order.